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8 Jan 2021
Full-Time SHARPER IMAGE I.T. TECHNICIAN & SALESPERSON
Job Description
Sharper Image is currently seeking an I.T. Technician & Salesperson to oversee its I.T. section for purchasing, sales and technical assistance. The I.T. Technician & Salesperson will be the key point of contact for clients, answering queries, providing technical advice and introducing new
products.
IT Technician Responsibilities:
- Generating sales and meeting/ exceeding sales targets.
- Introducing products to customers, with in-depth knowledge of features.
- Acquiring new customers and retaining returning customers in the I.T. Section.
- Research and purchase trending I.T. products and services to offer.
- Provide technical assistance, recommendation and services to all customers.
- Installing and configuring hardware and software components to ensure usability.
- Troubleshooting hardware and software issues.
- Ensuring electrical safety standards are met.
- Repairing or replacing damaged hardware.
- Installing and upgrading anti-virus software to ensure security at the user level.
- Performing tests and evaluations on new software and hardware.
- Providing support to users and being the first point of contact for error reporting.
- Establishing good relationships with all departments and colleagues.
- Conducting daily backup operations.
- Oversee merchandising and in-house display of I.T. products.
- Provide in-house training to I.T. Sales Assistant.
IT Technician Requirements:
- Bachelor’s degree in Computer Science or related field.
- 10+ years’ experience in I.T. repairs and sales.
- A valid driving license is required.
- Bilingual is an advantage but not compulsory.
- Excellent written and verbal communication skills. Good interpersonal skills.
- Proficient in software installation.
- Attention to detail.
- Good problem-solving skills.
Job Expired 13/01/2021
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