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23 Aug 2022
Full-Time SALES OFFICER
Job Description
VACANCY
SALES OFFICER
Vodafone Vanuatu is seeking for Sales Officer to be based on SANTO.
Mission
The Sales Officer has to:
- Be responsible for sales and customer service and the overall customer experience.
- Sell all Vodafone Vanuatu products and services offers (Prepaid/Postpaid services, Devices, M-Vatu services) and Canal+ services
- Provide answers to customer queries: complaints, orders, errors, account questions, billing, cancellations…and know how to retain them
Competences:
1. Knowledge
- Secondary school graduates
- Retail Market business value
- Telecom market channel business
- Basic sales work experience
- Have basic knowledge on microsoft Word and Excel
- Stock and cash reconciliation process
2. Skills
- Fluent English/French and Bislama
- Excellent written and verbal skills
- Analytical thinking
- Ability to work on a transversal way, understanding all the needs of the different entities
- Good planning and organizational ability
- Strong understanding of customer and market dynamics and requirements.
- Proven leadership with good communication and interpersonal skills.
- Able to work under pressure.
3. Personal characteristics
- Take initiative to do things
- Reliable
- Adaptability
- Ability to work under stress
- Sense of Service
- Honesty
- Conscientious and rigorous
Job Expired 31/08/2022
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