Job Description

Telecom Vanuatu Limited is seeking for a Retail Sales Representative to be based in Port Vila.

Mission
The Retail Sales Representative has to:

• Be responsible for sales and customer service and the overall customer experience
• Sell all TVL products and services offers
• Provide answers to customer queries: complaints, orders, errors, account questions, billing, cancellations…and know how to retain them.

Competences:
1. Knowledge

• Secondary school graduates

2. Skills

• Fluent English/ Bislama and French basic understanding
• Excellent written and verbal skills
• Analytical thinking
• Can work to set targets
• Customer Oriented

3. Personal characteristics

• Take initiative to do things
• Reliable
• Adaptability
• Ability to work under stress
• Sense of Service
• Honesty
• Conscientious and rigorous

Job Category: Sales. Job Type: Full-Time. Job Salary: Not stated.

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