Job Description

Vodafone Vanuatu is seeking for a Retail Sales Consultant to be based in MALEKULA.

Missions
The main role involves the collection and processing of Customers payments for Vodafone Vanuatu invoices. This involves the preparation, of the daily banking, daily reconciliation between the Cashier till and the Banking.

Principal Objectives
To prepare on a daily basis:

• Ensuring the payment collections are processed into GPTo against Customer Accounts and preparation of the daily physical banking.
• Sales of Refill Cards and Refill top ups over the Sales Counter.
• Preparation of Daily sales Records Filing and handing over to Reconciliation Officer.

Primary Responsibilities:

• Ensuring that the Cash collected in the Cashier drawers agrees with the GPTo Banking upon closing of daily operations.
• Before 10am each day prepare the banking for Malekula Commercial house – cash and cheques.
• Prepare daily reconciliations for all Street Sellers reporting to Malekula Commercial house, agreeing stock movements and cash (Assisting level).
• Process Street Sellers Sales before leaving each day.
• Process M-Vatu Sales before leaving each day.
• Promptly advise management of discrepancies in Street Seller’s reconciliations.
• Process direct debits payments advised by finance staff.

Competences:

1. Knowledge

• Certificate in Finance or related disciplines
• Cashier Experience
• Customer Care Experience

2. Skills

• Fluent English/ Bislama and French basic understanding
• Customer oriented
• Reconciliation experiences

3. Job characteristics

• Excellent commercial and procedural skills
• Display a high level of self-motivation and energy
• Strong attention to detail and a proactive, “can do” attitude
• Ability to multitask and a self-starter
• Proactive – a commitment to continuous improvement and to on-going identification of process and control improvement opportunities
• Ability to develop and sustain effective working relationships with a diverse range of people
• Proactive Communication skills.

Job Category: Marketing, Media & Communications. Job Type: Contract. Job Salary: Not stated.

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