This job listing has expired and may no longer be relevant!
13 Aug 2021
Full-Time RECEPTIONIST/ DATA ENTRY
Job Description
Please only apply if you can attend the interview in person when requested.
Training will be provided for the following Hotel Receptionist responsibilities:
- Bookings and reservation management via a variety of different mediums such as emails, Travel agents, OTAs (Expedia, Booking.com), phone calls and walk-in. Any changes in reservation must also be updated accordingly
- Managing our reservation software (Resbook) daily and ensuring all bookings are catered for in the system and information relayed to appropriate departments
- Payment handling via our POS system which include cash, cheques, LPOs and credit card payments. Credit card payments would also incur in occasional refund transactions, pre-authorizations, and daily settlements
- Minor accounting duties such as daily records of all income streams and proper filing of all relevant documents
- Checking in and checking out guests in an efficient yet friendly manner
- Daily liaising with department heads for repairs and guest requests
- Tour bookings and general tourist advice as well as taking restaurant takeaway orders over the phone
- Car rental booking management, filling in rental agreement forms, letting cars out and checking cars on return.
Job Expired 27/08/2021
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