Job Description

VACANCY

MESSENGER/ DRIVER

Vodafone Vanuatu is seeking a Messenger/Driver to be based in Port Vila.

Mission
The Messenger/Driver will be responsible for safely and efficiently transporting individuals, documents, and packages to their designated locations. The position requires excellent driving skills, a strong sense of responsibility, attention to detail, customer service skills, and good communication abilities. The Messenger/Driver plays a crucial role in ensuring the timely delivery of items and maintaining a positive image for the organization.

Functions / Duties:
A. Transportation:

• Safely and responsibly operate a vehicle to transport individuals, documents, packages, or other items to various locations.
• Follow traffic rules and regulations to ensure the safety of passengers, pedestrians, and other road users.
• Plan routes efficiently to minimize travel time and optimize delivery schedules.
• Load and unload items, ensuring their secure placement in the vehicle.

B. Delivery and Collection:

• Deliver documents, packages, or other items to designated recipients accurately and within specified timeframes.
• Collect and pick up items from assigned locations promptly and ensure their secure transportation.
• Verify the accuracy of deliveries and obtain signatures or documentation as required.
• Handle sensitive or confidential materials with discretion and maintain confidentiality throughout the delivery process.

C. Communication and Customer Service:

• Communicate effectively with clients, colleagues, and supervisors regarding delivery schedules, changes, or delays.
• Provide excellent customer service by addressing any concerns or inquiries promptly and professionally.
• Maintain a courteous and respectful demeanour while interacting with clients and colleagues.

D. Documentation and Record-Keeping:

• Keep accurate records of deliveries, including dates, times, recipients, and any relevant information.
• Complete necessary paperwork, such as delivery manifests or logbooks, in a timely and accurate manner.
• Submit required reports or documentation to the appropriate departments or supervisors.
• Assist with assessments of transportation resources and infrastructure, and the contracting of transportation assets.
• Assist with in the coordination of the movement of vehicles and other transportation assets.
• Keep documents current such as registration, insurance, vehicle logs, daily inspection reports, etc.
• Perform any other work-related duties and responsibilities that may be assigned from time-to time by management.
• Any other duties that may be assigned by the supervisor within the scope of the Driver/ messenger role.
• Collect and dispatch mails, office, and administrative suppliers to relevant departments and to other external administrations.
• Assist HR Department to get quotations for administrative and office suppliers for various departments.
• Support Finance Department for Cheques collection and deposit when required.
• Support Commercial Department for customer visits when required with Supervisor’s approval.
• Monitoring Vodafone Vanuatu parking areas ensuring that only authorized customers and personnel utilize parking lots as assigned or posted.
• Carry out additional duties as assigned by the Management

Competences:
1. Qualifications

• Valid Driving License
• Clear driving record

2. Knowledge and Experience

• Minimum 2 – 3 years’ experience in driving.
• Proven experience as a driver, messenger, or in a similar role.
• Excellent knowledge of traffic rules, regulations, and safe driving practices.
• Familiarity with local roads, routes, and areas.
• Strong attention to detail and ability to follow instructions accurately.
• Effective communication and interpersonal skills.
• Ability to handle time-sensitive tasks and meet deadlines.
• Professionalism, reliability, and a positive attitude.

3. Skills and Abilities

• Recognized ability to work as part of a team.
• Demonstrated rational and logical thinking; ability to creatively and quickly find solutions to problems.
• Proven ability to manage personnel, delegate, and follow-up; must be able to “multi- task”.
• Fluency (writing, reading, speaking) in English/Bislama

Job Category: Marketing, Media & Communications. Job Type: Contract. Job Salary: Not stated.

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