Contract MANAGER OF INFORMATION TECHNOLOGY (IT)
Job Description
Job Description and Specification
Job Title : Manager of Information Technology (IT)
Reporting To : Director of Operations
Job Purpose
Effectively manage all IT functions and systems of the NUV
Position Summary
Manage, implement, maintain, update and further develop all of NUV computer and information systems, ensuring the secure, effective and efficient operation of all computer systems, related applications, hardware, and software used within the University.
Key Responsibilities – Detailed Listing
1. Become fully familiar with:
- NUV’s mission, structure, strategic directions, IT systems and regulations
2. Ensure the effective implementation of all NUV IT functions, including:
- Managing, updating and further developing all of NUV computers and information systems
- Developing implementation plans for dealing with complex requests for change or for the introduction of new services, evaluating risks to integrity of infrastructure inherent in proposed implementations and review the effectiveness of change implementation.
- Managing IT staff by recruiting and training employees, communicating job expectations, and monitoring performance.
- Monitoring daily operations, including server hardware, software, and operating systems.
- Managing the definition, documentation and satisfactory completion of projects identifying, assessing and managing risks to the success of the project.
- Ensuring that realistic project and quality plans are prepared and maintained and provide regular and accurate reports to stakeholders as appropriate.
- Selecting and purchasing new and replacement hardware and software, when necessary.
- Coordinating technology installations, upgrades, and maintenance.
- Testing, troubleshooting, and modifying information systems so that they operate effectively.
- Generating performance reports for operating systems.
- Assuring all IT activities are performed within the parameters of applicable laws, codes, and regulations.
- Evaluating technology risks in order to develop a network disaster recovery plan and backup procedures.
- Remaining up to date with advances in technology and industry best practices, especially as they apply to universities.
- Designing and supporting IT training for NUV staff and students, as needed;
- Overseeing and reviewing the work and performance of all IT staff, ensuring productivity and engagement;
- Effectively liaising with Deans of Faculties on special IT needs for teaching staff and students
- Preparing and administering the annual IT budget and ensuring cost effectiveness
3. Other:
- Participate in regular NUV management meetings
- Advise managers and executives on key IT issues
- Ensure effective management of IT related conflicts and issues
Critical Competencies
- Work in a professional manner, with occupational knowledge, accountability and adaptability
- Strive for excellence, with communication, inclusiveness and teamwork
- Contribute to the NUV, with innovation, leadership and quality focus
Qualifications
University Degree in IT or closely related area from a recognized institution
Special Skills
- In-depth knowledge of IT functions and best practices
- In-depth knowledge of IT related legal issues
- Extensive experience in IT systems, hardware and software with a focus on education
- Ability to architect IT strategy along with leadership skills
- People oriented, inclusion oriented and results driven
- Excellent written and verbal communication skills
- Excellent active listening, negotiation and presentation skills
Required Experience
- 3 to 5 years’ experience in IT at the management level
- Proven track record of effective technical management, information analysis, and a thorough understanding of computer hardware and software systems, especially for educational institutions
Language
Fluent in English, French and Bislama
Terms and Conditions of Employment
- Three-year local contract
- Annual salary: 3.9 M VT – 4.8 M VT
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