Full-Time HOTEL MANAGER
Job Description
COMPANY DESCRIPTION
Fatumaru Lodge is an award-winning 3.5-star waterfront boutique hotel located in Central Port Vila, Vanuatu, South Pacific. We have 11 self-catering apartments and a team of 8 ni-Vanuatu staff to operate our busy hotel, which operates on an average of 80% occupancy. We work to exceed guest expectations at every opportunity and provide an excellent level of guest service while maintaining a quiet & peaceful atmosphere. Guests love the relaxed island feel that comes from our central, yet secluded location and the attention and care given by our team.
JOB DESCRIPTION
Fatumaru Lodge is looking for an experienced leader to fill the role of Hotel Manager. We are looking for a positive person with high standards, attention to detail and the ability to lead a team to run the business at its optimum efficiency. Living on a small island means many of the usual resources available in larger countries or cities are unavailable, so forward planning and advanced problem-solving skills are essential.
The role is primarily responsible for Hotel Management (including marketing, reservations & sales), Human Resources, Hotel Operations and Accounting Supervision. While local candidates are preferred, a work permit with residency and onsite accommodation can be provided to the successful candidate.
ABOUT THE ROLE:
- You will draw on your passion, initiative, drive, and strategic approach to deliver an excellent product for our guests.
- Manage the day-to-day profitability, presentation, and operation of the property, including overseeing maintenance.
- Manage sales and marketing, including implementing promotions to increase sales and strive to meet monthly KPIs and budget
- Supervise purchasing and cost accounting, as well as cash and inventory management
- Developing and managing the property team to reach their highest potential, overseeing rostering, recruitment, and training, including upskilling your local counterpart to be a future hotel manager.
QUALIFICATIONS
To be successful, you will ideally have the following experience:
- Tertiary qualification in Hospitality/ Business Management
- Operational and financial management experience within a hotel
- Computer literacy, including hospitality technology
- Demonstrated strategic and operational leadership experience, with the ability to drive a culture of accountability and maintain staff engagement and team cohesion.
- A proven track record of maintaining excellent product and service standards.
- Demonstrated ability to develop and maintain solid working relationships with guests, staff and owner.
- Excellent English verbal, written and interpersonal communication skills
- Demonstrated commitment to continuous improvement and learning.
- Ability to build, maintain and seek new opportunities/partnerships within core markets
- A positive and energetic attitude
- An infectious passion for delivering a memorable guest experience and curating the loyalty of guests
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