Contract HEAD OF DIGITAL PAYMENTS & M-COMMERCE
Job Description
VACANCY
HEAD OF DIGITAL PAYMENTS & M-COMMERCE
Vodafone Vanuatu is seeking a Head of Digital Payments & M Commerce to be based in PORT-VILA.
Mission:
Vodafone Vanuatu is seeking an experienced and dynamic Head of Digital Payments & M-Commerce to lead the strategy, development, integration, and performance of Vodafone’s digital payment ecosystem, including M-Vatu (Mobile Money), digital payment solutions, billing integrations, and value-added services (VAS).
This is a strategic leadership role responsible for driving innovation, enhancing customer experience, and accelerating the growth of Vodafone Vanuatu’s digital financial services business.
Key Responsibilities
- Lead and drive the M-Vatu strategy, roadmap, and business growth.
- Develop and launch new digital financial services and payment solutions.
- Manage integrations with banks, payment gateways, fintechs, merchants, and third-party partners.
- Ensure high availability, performance, and security of all digital payment platforms.
- Drive digital innovation, including digital wallets, merchant payments, remittances, and regional interoperability.
- Work closely with Commercial, Technology, Marketing, and Finance teams to launch new products and services.
- Oversee reporting, analytics, revenue assurance, and customer insights.
- Ensure compliance with telecommunications, financial services, and cybersecurity requirements.
- Lead and develop a high-performing team while managing external technology partners.
Qualifications
- Bachelor’s degree in Information Technology, Telecommunications, Computer Science, Information Systems, FinTech, Business Information Systems, Finance, or a related field.
- A Master’s degree will be an added advantage.
Experience
- Minimum 5 years of experience in Digital Payments, Mobile Money, FinTech, Telecommunications, M- Commerce, Digital Services, VAS, or Billing environments.
- Minimum 3 years of leadership or management experience.
Proven experience in:
- Mobile Money and Digital Payment platforms
- Telecom VAS and Billing systems
- API and third-party integrations
- Banking and payment gateway integrations
- Digital product development
- Vendor and stakeholder management
- Cross-functional project delivery
- Experience in the telecommunications industry and/or Digital Financial Services (DFS) will be highly regarded.
Technical Skills
- Strong knowledge of Mobile Money platforms.
- Experience with APIs and system integrations.
- Knowledge of Oracle/SQL databases and Linux environments.
- Familiarity with payment gateways, banking integrations, and cloud architectures.
Key Competencies
- Strategic thinking and strong execution skills.
- Excellent analytical and problem-solving abilities.
- Strong leadership and stakeholder management skills.
- High level of ownership and accountability.
- Ability to work under pressure in a critical service environment.
- Innovative and customer-centric mindset.
How to Apply
If you feel you meet the requirements and you are up for the challenge, please submit your current Resume, copy of transcripts / qualifications (mandatory) with an application letter by closing date ( Friday 26TH June, 2026 ) via Internal Careers Portal – https://vodafonevanuatu.elmotalent.com.au/careers/VFVA/job/view/54 on the HR System or [email protected]
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