Full-Time GUEST RELATIONS OFFICER
Job Description
Fatumaru Lodge is recruiting a Guest Relations Officer.
This role plays an essential part in delivering the Fatumaru Lodge guest experience and we’re looking for just the right person to join our time. Fatumaru Lodge is an 11 apartment property with a small team. The lodge is quiet and relaxing but our team is small and our reception area is busy.
The role is full time (about 190 hours per month) and you will be required to along side our other guest relation officer, working a few evening a week and working on weekends.
You must have excellent personal presentation and a warm and friendly manner. You must enjoy talking to people and be engaging and helpful to our guests.
Other requirements include: being able to think quickly, assist guests and solve problems when necessary. Be reliable and arrive at work on time, working quickly and efficiently, assisting our operations team and hotel manager when needed. You need to care about your work quality and have good attention to detail. Above all we are looking for someone who can behave professionally, be trustworthy and honest.
This is not a senior role, we encourage young people to apply. Experience in a similar role is not necessary, however good organization and computer skills are.
Salary will be based on skills and experience.
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