23 Jan 2025

Full-Time EXPRESSION OF INTEREST (EOI) FOR THE DEVELOPMENT OF THE VAN-PAWA MANAGEMENT UTILITY SYSTEM

Vanuatu National Power and Water Authority (VAN-PAWA) –  Efate,Port Vila

Job Description

EXPRESSION OF INTEREST (EOI) FOR THE DEVELOPMENT OF THE VAN-PAWA MANAGEMENT UTILITY SYSTEM.

The Vanuatu National Power and Water Authority (VAN-PAWA) wishes to tender a sealed expression of Interest (EOI) for suitable, qualified and experienced local organisations to undertake the design and development of the VAN-PAWA Management Utility System.

Scope of Work:

A. Offline Meter Reading System

1.Mobile Application Development

  • User-friendly interface for meter readers
  • Offline data capture for meter readings
  • Option to include GPS tagging for verification

2. Data Synchronization

  • Automatic synchronization of data with the server when internet connectivity is restored.
  • Error handling to ensure accurate data uploads

3. User Authentication

  • Secure login with role-based access for field operators.

B. Accounting Management Module

1. Billing and Invoicing

  • Automatic generation of invoices based on meter readings and tariff rates.
  • Integration with email systems for invoice delivery

2. Payment Tracking

  • Record and reconcile customer payments
  • Integration with online payment gateways

3. Customer Account Management

  • Maintain comprehensive customer profiles
  • Monitor outstanding balances and payment histories

4. Financial Reporting

  • Generate income statements, balance sheets and revenue analysis
  • Real-time updates from the meter reading system.

C. Security and Compliance

  • Encryption of sensitive data both in transit and at rest
  • Role-based access controls for system users.
  • Audit logging for accountability and compliance with industry standards.

D. Asset Registry

  • Asset information
  • Purchase details
  • Maintenance history
  • Available updates of assets

E. Stock Management

  • Automate stock management
  • Provide user-friendly interface
  • Provide inventory and location management functionality.
  • Analyze stock trend for forecast management
  • Manage Purchase Orders

Project Objectives:

  • Enhanced Efficicency – Enable field operators to input accurate meter readings offline & synchronize data seamlessly when internet access is available.
  • Improved Accuracy – Reduce manual errors in meter reading and billing processes by automating data capture and synchronization.
  • Streamlined Billing – Automate invoice generation, integrate real-time data from meter readings, and support multiple tariff structures.
  • Financial Oversight – Provide detailed financial reports and analytics to support informed decision making.
  • Customer Satisfaction – Ensure timely & accurate billing, payment tracking and streamlined dispute resolution.

How to Apply

Submission Qualification Requirement:

Interested bidders must ensure that they meet all qualification criteria listed below when submitting their EOI.

Due Date and time for submission is Thursday 6th February 2025, 5pm.

  • The interested developer must submit their projection costing and schedule for design and development of the system.
  • The developer must include in their submission, CVs for their technical staff and the designation of people who will be involved in the development of the VAN-PAWA utility management system. Showing their professional experiences.
  • Developer must have a valid business license
  • The developer must have 3-5 years of experience of practical experience in developing various systems and must provide a listing of these systems in their submissions.
  • Must be well versed and equipped with technology and thorough understanding of what is required of the VAN-PAWA Utility Management System.

Submission Details:

All expression of Interest must be forwarded by email to [email protected] ,
[email protected] & [email protected] or posted to postal Address:

General Manager
Romney Marum
Vanuatu National Power and Water Authority
Port Vila, Vanuatu

Note: VAN-PAWA reserves the right to cancel this request for EOI and / or invite afresh with or without amendments, with-out liability or any obligation for such request for EOI, and with-out assigning any reason.
Information provided at this stage is indicative and VAN-PAWA reserves the right to amend / add further details in the EOI.

Job Category: Other. Job Type: Full-Time. Job Salary: Not stated.
Closes 06/02/2025

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