Full-Time CUSTOMER SERVICE OFFICER – RENTAL CLERK
Job Description
If you love being customer focused and striving for service excellence, and you are a true team player with a positive attitude, then you might be exactly the person we are looking for to join our World Car Rentals Vanuatu team in our fast-paced environment.
Essentials:
Current driver license with a clean record.
Experience with an online reservation system and Microsoft applications.
Confident, outstanding communicator face to face, written and on the phone.
An eye for detail and the ability to get things right first time.
Punctual and well presented.
Honest, trustworthy, and reliable team player.
Ability to problem solve and multitask.
Fluent in English and Bislama.
Eligible to live and work in Vanuatu.
Advantage:
Written and spoken French and/or Mandarin.
Experience in the vehicle rental/tourism industry.
Knowledge of motor mechanics.
Key responsibilities:
Communicating with customers by email, phone and in person.
Processing rental sales and bookings.
Checking, cleaning and detailing cars when Customer Service Drivers require additional capacity to process vehicles.
Delivering and collecting cars.
Keeping the yard/wash bay is clean and safe.
Keeping the office, storage, lunchroom, and toilets clean.
Raising purchasing lists for wash bay materials to the Administration Dept.
Raising awareness of car service, maintenance or repairs as required.
Working as a team player, co-operating with, and supporting colleagues to achieve the business objectives.
The positions will be full time and involve working some nights, weekends, and public holidays on a five-and-a-half-day rotating roster.
We encourage both men and women to apply.
Please do not apply if you do not have a current driving licence with a clean record.
How to Apply
For a full position description and application form, please email on [email protected] or call into the office to collect.
Applications close at 5pm Sunday 24th September 2023.
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