Contract MONITORING, EVALUATION AND LEARNING COORDINATOR (VANUATU)
Job Description
Project Description:
The Pacific Australia Labour Mobility (PALM) scheme is a signature initiative for the Australian Government that enables workers from 9 Pacific Island Countries (PICs) and Timor-Leste to work in priority sectors in Australia. The Pacific Labour Mobility Support Program (PLMSP) builds on the successes of the Pacific Labour Facility (PLF) program, with a renewed focus on the provision of tailored support to worker sending countries to address their specific needs and priorities. Palladium is contracted to deliver PLMSP on behalf of Department of Foreign Affairs and Trade (DFAT).
PLMSP’s role is to provide DFAT and governments in 9 PICs and Timor-Leste with support to enable workers to access the PALM scheme in inclusive ways that maximise the benefits for the workers and national economies while minimising risks from labour mobility participation. PLMSP’s primary functions include capacity building for PALM scheme labour sending units; skills development and training for PALM workers; support for returning PALM workers and their families; information system management; monitoring, evaluation, research and learning; and communications.
In Vanuatu, PLMSP works alongside the Employment Services Unit (ESU) which recruits, registers, mobilises and prepares workers for deployment to Australia. The ESU and PLMSP also work with recruitment agents who are used by Australian employers to recruit workers.
About the work
The Monitoring and Evaluation (M&E) Coordinator will be responsible for providing M&E support to the ESU to ensure it has the data needed to inform their participation and engagement in the PALM scheme. The Monitoring and Evaluation (M&E) Coordinator role includes communications work and support for the collection and storage of data. This role also includes the management of two staff.
The Role
The primary responsibilities of the M&E Coordinator can be broadly described as follows:
- Support the ESU to identify its monitoring, evaluation, research and learning (MERL) needs through the development of M&E frameworks/plans
- Develop and implement appropriate data collection tools and methods in accordance with the M&E framework
- Work with the ESU team to improve and use the data stored in the in-country recruitment database (IRD), which is an online information containing all worker data
- Through the annual planning process, identify and implement M&E activities that meet the information needs of LSUs and other relevant in-country stakeholders. These activities include surveying workers, conducting reviews and evaluations in areas important to the LSU, leading monitoring missions and organising learning activities
- Ensure that activities meet the program’s ethical guidelines for research and evaluation
- Provide MERL capacity development activities within the ESU, including trainings, mentoring and other approaches to data collection and data management. Where relevant, this will include recruitment agents
- Produce compelling M&E products (including reports, dashboards and policy briefs) that meet the information needs of the intended audience/s
- Support the uptake of evidence (including IRD data) amongst ESU staff, especially ESU’s management
- Manage three staff (two IRD Officers and a Communications Officer) whose roles contribute to the collection of evidence (data and stories)
- Collaborate closely with the ESU’s IRD Officers to improve data quality and reporting, and ensure that recruitment agents enter accurate worker data into the IRD
- Collaborate closely with ESU’s Communications Officer to identify positive impact stories and ensure public communications are regular and timely, and reflect labour mobility in Vanuatu in a positive way
- Participate in PLMSP’s cross-program MERL and reporting activities
- Ensure that cross-cutting priorities, particularly in relation to gender equality, disability inclusion and social inclusion (GEDSI), are mainstreamed in all activities and outputs
- Understand how innovation and technology shape the way we work and introduce new ways of working through AI, data and technology
- Support ESU to manage and engage with external labour mobility researchers
Relationships, Communication & Development:
- Develop and maintain client and stakeholder relationships across assignments and maintain professional, respectful and effective relationships with your colleagues
- Proactively lead internal initiatives to seek improvements, encouraging team participation and sharing of new ideas
- Train or buddy more junior colleagues; as well as support the on boarding and training of project teams on company policies and guidelines
- Focus on self-development by assessing individual contribution against the capability framework, welcoming and embracing regular feedback from others and developing skills in providing balanced feedback to others
- Create, promote and maintain an equitable, diverse and inclusive work environment through respecting the views of others, listening with empathy and resolving differences in a positive and constructive manner through applying effective conflict resolution techniques
Other
- Other tasks as reasonably requested by the M&E Senior Manager – PTL
- Travel locally and internationally, as required.
- Advocate for Australian development priorities
- Foster equality, diversity and inclusion, drawing on capabilities from within the country/region wherever possible
- Comply with, and advocate for, DFAT’s policies in all aspects of implementation, including GEDSI, fraud and anti-corruption, the prevention of sexual exploitation, abuse and harassment (PSEAH), child protection and environmental and social safeguards. This includes incorporating policy principles into planning and everyday work, promoting process improvements, and reporting concerns to your line manager or Palladium’s Integrity Hotline (details on Palladium website)
- Operate with high levels of integrity, consistent with the intent of DFAT’s Ethics, Integrity and Professional Standards Policy Manual
Reporting Requirements
This role reports to the M&E Senior Manager – PTL. Reporting requirements may include but are not limited to:
- Attendance at team meetings, other requested meetings and regional meetings (e.g. townhalls)
- Regular (minimum of monthly) one to one meetings with your line manager on the status of personal Key Result Areas (KRAs), career development discussions and any other matters
- Alinea encourages flexible work practices to enhance wellbeing, productivity and team culture. For this role, we require that employees maintain an in-office presence for at least 50% of their working week. For example, if an employee works five days a week, they must spend at least three days physically in the office
Required Qualifications:
- Tertiary qualification in international development, sociology, anthropology, political science, or in another methodology-related field
- Experience in qualitative and/or quantitative M&E, research and/or data analysis
Excellent organisational and management skills, including an ability to initiate and follow up tasks, prioritise and monitor progress, manage a team to achieve targets and outcomes - Strong communication skills with an ability to communicate with diverse audiences using multiple channels (infographics, written, workshops, reports, etc)
- Ability to speak in English and the local language of the country
- An understanding of principles of GEDSI and good cultural competency
- Experience in facilitating workshops, training activities and coaching/mentoring of others
- Experience in building and fostering relationships with government partners in different contexts
- Due to the evolving nature of our program, it is possible that the incumbent may be expected to undertake duties that fall outside the remit of their original Terms of Reference as reasonably required to ensure the ongoing success of the program
Where this is required, the following will occur:
- The adviser has the skills and experience to fulfill the duties
- This arrangement will be short term in nature
This is a full time contract role, with terms of 1-3 years offered, depending on the candidate.
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