Job Description

Responsibilities and tasks may include but are not limited to:

• Manage overall operations of the spa
• Manage and carry out procedures, have current knowledge of treatments, and ensure all treatments comply with current legislation and company standards
• Ensure client experience is proficient including bookings and payments
• Managing spa team members and beauty/ spa therapists to ensure high motivation, provision of high quality service and ongoing development
• Drive team to meet and exceed agreed revenue targets through a creative approach to delivering alternative programmes to core fitness-based schemes
• Meeting department annual budget and be accountable for maintaining and operating within financial targets as well as net movement
• Manage customer feedback effectively to ensure continuous service and programme improvement
• Maintains cleanliness of spa and related areas and equipment.

Job Category: Hospitality & Tourism. Job Type: Not Stated. Job Salary: Not stated.

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