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18 Sep 2019


Ramada Resort Port Vila –  Port Vila, Efate

Job Description

Ramada Resort Port Vila, Vanuatu
Seeking Assistant Rooms Division Manager

Idyllic resort property in Vanuatu and part of the Wyndham Worldwide Group, is seeking a Assistant Rooms Division Manager. Reporting to the Resort Manager, the duties for this role will include:

  • Manage and maximise occupancy, revenue, and average rate while maintaining high service standards
  • Collect and analyse data to make customer focused business decisions; ensure all teams understand and exceed customer expectations at all time
  • Provide regular feedback, coaching, support and guidance to the teams in order to create a positive environment and achieve excellence and engagement within all departments
  • Add value through revenue growth and operational efficiency through process improvement; understand and focus on the key drivers of sales and customer satisfaction, profitability, and quality
  • Implement quality control procedures and ensure the department is compliant with all Brand Standards
  • Work within set budgets in relation to wage costs and ensure rosters are compiled and adjusted appropriate to demand.

Interested applicant must possess the following criteria:

  • Hold strong leadership skills, well organized and ability to mentor and develop team
  • A collaborative approach with a strategic and analytical focus
  • Minimum 5 years’ experience in the hospitality sector coupled with at least 2 years in a senior people leadership role
  • Highly effective communication, networking and business partnering skills
  • Superior organizational, time management and follow through skills
  • Ability to build, maintain and strengthen existing customer relationships with external and internal clients
  • Strong financial acumen recommending budgeting strategies and managing expenses within approved budget constraints
  • Computer literate, Opera Fidelio PMS software is compulsory
  • Must be fluent in English. French and Bislama is a plus
  • Must be proactive and very organized.
Job Expired 02/11/2019

Job Category: Hospitality & Tourism. Job Type: Full-Time.

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